Now available for hire
Strategic design for complex products
Coley is a lead content designer looking for product and content design roles.
Trusted by category-defining teams globally:
Case Studies
A selection of case studies showing the depth and breadth of my content design practice.
Blog
Thoughts on content design, systems thinking, and the work behind the work.
Kudos
People I've worked with, in their own words.
“When we made critical content decisions, she came prepared to discuss the tradeoffs. She asked the right questions to clarify legal nuance, which meant we spent less time going back and forth over revisions. Anyone building in a regulated environment would be lucky to have Coley on their team. She is bright, hard-working and responsive.”
“Coley is a selfless team player that is always looking out for the people around her. She's passionate about upleveling our work at all times — always asking smart questions, identifying risks and challenges before they arise, and thinking strategically about how we can improve our operations in order to optimize our outputs. With her background in Support, she brought endless empathy and product knowledge into the content she produced.”
“Coley is an incredibly compassionate and team-oriented player and led the charge on several initiatives to help increase cross-functional communication and collaboration. Her customer and product insights (and consistently thoughtful questions) made everyone's work that much better as a result.”
“Coley's superpower is providing the scaffolding that creative projects need to move forward. When writing new content, Coley dives into difficult subjects with eagerness. Coley is unendingly optimistic, a joy to collaborate with. She's flexible, generous, and determined. There is nothing that Coley will not take on, such a team player.”
“Coley is one of the most hard-working, adaptive, creative, intentional and enthusiastic people I've worked with. Her background in Support has given her both an empathetic customer-first approach and a desire to understand the product in the greatest of detail.”
“What I found most impressive is the way she simplifies complex problems or projects and manages to stay organized and focused in the often unstructured and chaotic environment of a start-up—all while making herself available to help anyone. If you're looking for a selfless team player with a broad range of skills, look no further than Coley!”
“I admire Coley for her mad skills. She's a rare gem in that she is both a highly technical thinker and an excellent communicator. If you've got problems that need to be solved, she's up for the task. I recommend taking advantage of her combined content strategy chops and deep customer support experience.”
